Frequently Asked Questions – Toilet Link Suites

This refers to where the waste exits the bathroom. An S trap delivers the waste through the floor.

This is the measurement that the installing plumber needs to know to correctly install the toilet pan.

The S trap measurement is taken from the wall to the centre of the waste in the floor.

Yes, however, other components such as a backrest must also be installed to comply with the standard. We recommend consulting a professional with extensive knowledge of the standards requirements.

No. AS 1428.1 is copyrighted and we cannot provide detailed dimensions, drawings, or excerpts from the standard. We recommend that you purchase the standard or consult a professional.

Yes, the inlet (fill) and outlet (flush) valves are included and pre-installed into the cistern. However, we recommend that they are checked for leaks during installation.

Yes, this would require simply uninstalling the inlet valve and reinstalling it into the hole on the other side of the cistern. Ensure that the plug for the empty hole is also reinstalled. Check for leaks.

No. The cistern does not have a cut out to allow for a rear entry valve to be installed.

A floor fixing kit is provided in the box, which is to be used in conjunction with a wet area silicone sealant around the base of the pan. However, a mortar bed should be used if the floor is not level.

No, offset pan collars affect the flushing performance and are not recommended or warranted.